Managed Customers

  • MCSI Managed

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    • Up to 3 tickets per month

      5 minutes response time

      Initial server optimization

      Initial server hardening

      Daily server updates & patches

      Control panel installation

      Deactivation of unused services

      Name server setup

      Initial firewall setup
  • MCSI Business

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    • Up to 5 tickets per month

      Everything from MCSI Managed plan


      Advanced firewall management

      Software installation/configuration

      DNS management

      Website performance tuning

      Third party software installation

      Kernel upgrades
  • MCSI Enterprise

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    • Up to 10 tickets per month

      Everything from MCSI Business plan

      PCI DSS audit

      Malware investigation & resolution

      Spam investigation & resolution

      Outage and intrusion forensics

      SSL certificate diagnostic

      Enhanced server security & optimization

      Website migrations

      Proactive monitoring